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Ask National Express Coaches a question - Your journey

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Your journey

  • My luggage is slightly over the limit. Will it be allowed on the coach?
  • Where in London is "London Central"?
  • Can I take my pet?
  • What happens if I buy a funfare ticket and I miss my connection?
  • Can I take my child's car seat on the coach?
  • Are there any coaches running on Christmas day?
  • Do you still offer the option to book the seat next to you for an extra £5?
  • My coach didn't turn up - can I get a refund?
  • Can I buy two seats for one person?
  • I booked a return ticket from Gatwick to Heathrow. Why have I been given a ticket for a through journey and not the shuttle?
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