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Ask National Express Coaches a question - Your journey

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Your journey

  • I'll be travelling by ferry to Dover and booked a coach ticket from Dover to London. If the ferry is late, can I take the next coach?
  • At which Heathrow terminal is the main National Express bus terminal?
  • Can I have a route map/a map showing all your stops?
  • My journey starts from London Victoria but if I get a funfare ticket, can I board at London Embankment?
  • What happens if I miss my connecting coach because my coach is delayed.
  • What does WH stand for?
  • I have bought a funfare ticket - can I get on the coach at Stratford or I must go to Victoria Coach Station with this type of ticket?
  • We've booked our tickets. How can we make sure we're sitting together?
  • What does "hand luggage only" mean? Will I be able to take suitcases?
  • I have more luggage than the limit allows. Will I be able to take it on board?
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