Most popular questions
- I have lost my ticket - what do I do?
- What does "hand luggage only" mean? Will I be able to take suitcases?
- I accidentally booked my ticket twice - can I get a refund?
- I have amended my ticket - can you send me a new one?
- Can I travel with my baby?
- I have more luggage than the limit allows. Will I be able to take it on board?
- My luggage is slightly over the limit. Will it be allowed on the coach?
- When you give arrival and departure times, what do you mean by, say, "70min wait (Heathrow)"?
- Do I have to pay a booking fee?
- I have a funfare tickets from London Victoria to Canterbury. Can I board at Elephant and Castle?