Most popular questions
- What does "hand luggage only" mean? Will I be able to take suitcases?
- I have bought a funfare ticket - can I get on the coach at Stratford or I must go to Victoria Coach Station with this type of ticket?
- My luggage is slightly over the limit. Will it be allowed on the coach?
- I have more luggage than the limit allows. Will I be able to take it on board?
- I have amended my ticket - can you send me a new one?
- I used the journey planner to find out a fare yesterday, but when I booked it today the price had gone up - why?
- Can I travel with my baby?
- Do I have to pay a booking fee?
- Do you go to any theme parks?
- When you give arrival and departure times, what do you mean by, say, "70min wait (Heathrow)"?