Skip to search Skip to content

Ask National Express Coaches a question - All Areas

National Express

Browse categories

Select an area to browse our FAQs

  • All areas
  • Making a booking
  • Fares, coachcards and discounts
  • General information
  • Receiving your ticket
  • Where we go
  • Your journey

Ask National Express

Most popular questions

  • I have lost my ticket - what do I do?
  • What does "hand luggage only" mean? Will I be able to take suitcases?
  • I accidentally booked my ticket twice - can I get a refund?
  • I have amended my ticket - can you send me a new one?
  • Can I travel with my baby?
  • I have more luggage than the limit allows. Will I be able to take it on board?
  • My luggage is slightly over the limit. Will it be allowed on the coach?
  • When you give arrival and departure times, what do you mean by, say, "70min wait (Heathrow)"?
  • Do I have to pay a booking fee?
  • I have a funfare tickets from London Victoria to Canterbury. Can I board at Elephant and Castle?
  • Previous
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Next

You might also be interested in

Direct coach services to UK Airports

We take you straight to the heart of the terminal.

Eurolines funfares

See Europe by coach with fares from as little as £18 one way.

  • Search tips