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Most popular questions

  • What does WH stand for?
  • What proof of disability do I need in order to receive the Concessionary fare?
  • Will I get my money back for a booked ticket if my flight was delayed and I couldn't get on the bus?
  • Does it cost less to book online than to purchase on the day from the coach driver?
  • Where can I view my saved journey?
  • I used the journey planner to find out a fare yesterday, but when I booked it today the price had gone up - why?
  • We've booked our tickets. How can we make sure we're sitting together?
  • I am aged between 16 and 26, but am not a student - am I eligible for the Young Person's Coachcard?
  • I have bought a funfare ticket - can I get on the coach at Stratford or I must go to Victoria Coach Station with this type of ticket?
  • I have lost my ticket - what do I do?
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