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Most popular questions

  • How long before my tickets are posted to me?
  • Can I buy a ticket in Heathrow Airport?
  • I am very tall - can you allocate me a seat I can comfortably sit in?
  • How do I change the date on my ticket?
  • How long before departure should I arrive at the pick up point?
  • How do I cancel a ticket because of ill health?
  • What happens if my flight is delayed and I miss the bus I have booked?
  • I have booked a e-ticket for three people (in one transaction) - do I have to print out the ticket three times?
  • I had planned to choose the e-Ticket option, but this does not appear to be offered, and there is no local pick-up point for tickets. Can you advise please?
  • I will be travelling on a direct coach - will it make toilet stops?
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