General information
- Can I have a route map/a map showing all your stops?
- I booked a ticket, but wasn't able to travel. Can I get a refund?
- How much is the fare?
- Where exactly is Victoria Coach Station located?
- Can we buy our tickets at the station or do we have to book online?
- How do I change the date on my ticket?
- What happens if my flight is delayed and I miss the bus I have booked?
- I will arrive at the airport with 30kg of luggage. Will I be allowed to take the coach?
- Can we catch an earlier coach if our flight arrives early?
- What is the telephone number for East Coast Mainline?