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Ask National Express Coaches a question - Fares, coachcards and discounts

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Fares, coachcards and discounts

  • I've booked a funfare. Can I get on or off the coach "en route", at a different location to the one on my ticket?
  • I have lost my coachcard. Can I get a replacement?
  • Can I use my Entitlement Card (issued by the Scottish Executive) to travel free throughout Scotland?
  • Where can I buy a 7 day travel card for the London Tube?
  • Can I still buy an Advantage50 coachcard?
  • Is it possible to book a normal ticket from my pick-up point to London and then a funfare ticket from London to my destination (or any similar combination)?
  • Do I have to re-apply for a coachcard or can I renew the existing one?
  • The print on my coachcard has faded. What should I do?
  • Do I always need to carry my coachcard with me when I travel by coach, even if I book online?
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