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Ask National Express Coaches a question - Fares, coachcards and discounts

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Fares, coachcards and discounts

  • Is the fare quoted per person or is it the total price?
  • Does the Young Person's Coachcard always give a 30% discount?
  • I've booked a funfare. Can I change my journey times, or get a refund?
  • If I book a coachcard online now, then book travel for tomorrow, am I eligible for the discounted fare immediately, even if I haven't yet received the card?
  • What proof of disability do I need in order to receive the Concessionary fare?
  • I used the journey planner to find out a fare yesterday, but when I booked it today the price had gone up - why?
  • I am aged between 16 and 26, but am not a student - am I eligible for the Young Person's Coachcard?
  • Why is there only a small difference between the Single and Return fares?
  • I have lost my ticket - what do I do?
  • Does a Young Persons Coachcard give discounts on funfares?
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