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Ask National Express Coaches a question - Making a booking

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Making a booking

  • I can't get to a collection point to pick up my ticket - can the driver hold it for me?
  • I was unable to make a booking as my session was timed out before I could confirm the booking.
  • My son is 14 and will be travelling alone. Does he need proof of age for getting on the coach?
  • Can I book a "luggage ticket" for excess luggage?
  • My friend bought me a child ticket. Can I change it to an adult ticket?
  • How do I get to my destination? How much is it?
  • Can I buy a one-way ticket from Paris to London?
  • Is there a left luggage facility at Golders Green National Express coach station in London?
  • When I put my destination into the journey planner I am told there is no service, yet when I enter it as two separate journeys, via London, there appears to be a suitable connection. Can you explain please?
  • I forgot to buy insurance - how do I buy it now?
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