Making a booking
- What is the full address of Victoria Coach Station?
- I need to catch a flight. How much time should I allow before check-in?
- I called to change my ticket, but when I access it online, it still looks the same. Can you please make sure you change it?
- Will the bus be full enough that I need to book in advance, or can I rely on booking when I want to leave and not book in advance?
- I have a journey enquiry reference number for a "saved journey". How do I view my journey details again?
- I have National Express Travel Vouchers that I wish to use. Can I use them to book via the internet?
- How far in advance should I book to obtain the Routesixty discount?
- I am travelling with children - do I need to buy tickets for them?
- We can't travel due to unforeseen circumstances - can I change the names on our tickets so that our friends can use them and the trip will not be wasted?
- We've booked tickets separately because my companion is over 60. Can we still sit together?