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Ask National Express Coaches a question - Making a booking

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Making a booking

  • How do I book a funfare?
  • Can I change the date of my ticket by email? I am overseas at the moment.
  • What happens when there is a long wait at London bus station - are there plenty of seats and places to eat?
  • Will I get my money back for a booked ticket if my flight was delayed and I couldn't get on the bus?
  • Does it cost less to book online than to purchase on the day from the coach driver?
  • Where can I view my saved journey?
  • I accidentally booked my ticket twice - can I get a refund?
  • I have amended my ticket - can you send me a new one?
  • When you give arrival and departure times, what do you mean by, say, "70min wait (Heathrow)"?
  • Do I have to pay a booking fee?
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