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Ask National Express Coaches a question - Making a booking

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Making a booking

  • How do I book an open jaw (a return originating from a different stop)?
  • Can I get a refund for the return part of my ticket?
  • I am very tall - can you allocate me a seat I can comfortably sit in?
  • Can I buy a ticket in Heathrow Airport?
  • If my flight is delayed and I miss the coach, will I be able to travel on the next coach if it has seats available?
  • How far in advance of my check-in time should I book my coach travel, when travelling to an airport?
  • Can I pay on the bus or do I have to pre book?
  • I booked funfare tickets but I couldn't travel. If I cancel the booking, can you give me my money back?
  • Can I purchase a funfare ticket from the station? I do not have a credit card.
  • Can I pay by bank transfer?
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